1. Introduction

Welcome to Eight Pearls! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.eightpearls.co.uk (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, phone number, and shipping address.
• Payment Information: If you purchase our products, we will collect payment details, such as your credit card number and billing address. Payment transactions are processed securely by our third-party payment processors, and we do not store your payment details.
• Usage Data: We may also collect information on how the Site is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our Site.
• To improve, personalize, and expand our Site and the products we offer.
• To process your transactions and manage your orders.
• To send you promotional materials, updates, and other information about our products and services that may be of interest to you.
• To communicate with you, including responding to your inquiries and providing customer support.
• To detect, prevent, and address technical issues or fraudulent activity.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who assist us in operating the Site, processing payments, delivering orders, or performing other functions necessary for our business. These service providers are obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

6. Data Security

We implement reasonable security measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

You have certain rights regarding your personal information:

• Access and Correction: You have the right to access and correct the personal information we hold about you.
• Data Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communications.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy